Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing or using CarGence ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
CarGence provides vehicle valuation data, market analytics, and related tools to help consumers make informed car buying and selling decisions. Our data is derived from various sources including dealer transactions and market analytics.
3. Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
4. Subscription and Payment
Paid subscriptions are billed in advance on a monthly or annual basis. By subscribing, you authorize us to charge your payment method. Subscriptions auto-renew unless cancelled before the renewal date.
Refunds are handled on a case-by-case basis. Contact [email protected] for refund requests.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Resell, redistribute, or commercially exploit our data without permission
- Attempt to reverse engineer, scrape, or extract data from the Service
- Interfere with the Service's operation or other users' access
- Impersonate any person or entity
- Use automated systems to access the Service without permission
6. Data Accuracy Disclaimer
While we strive to provide accurate vehicle valuation data, CarGence makes no warranties about the accuracy, completeness, or reliability of any information provided. Our valuations are estimates based on available data and should not be the sole basis for any financial decision.
Actual vehicle values may vary based on condition, location, market conditions, and other factors not captured in our data.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by CarGence and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.
8. Limitation of Liability
To the maximum extent permitted by law, CarGence shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service.
Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.
9. Indemnification
You agree to indemnify and hold harmless CarGence from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
10. Termination
We may terminate or suspend your account at any time for violations of these Terms. You may cancel your account at any time through your account settings or by contacting support.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.
12. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
13. Contact
Questions about these Terms? Contact us at [email protected]