Contact us

We're a small team that moves fast. Expect a response within one business day.

The fastest way to get help. Use the chat bubble in your dashboard for real-time assistance.

For account issues, billing questions, and anything else that needs a paper trail.

Reach us publicly or via DM. We're active and responsive.

Common questions

How do I cancel my subscription?

Go to Dashboard → Settings → Billing and click "Cancel subscription." You keep access until the end of your current period.

Can I get a refund?

We offer a full refund within 7 days of your first charge. Contact us at support@cargence.com with your receipt.

Is my data sold to dealers?

Never. We are 100% buyer-funded. We do not share, sell, or expose your data to dealers or third parties.

Do you offer team or fleet accounts?

Yes — contact us for volume pricing if you're managing 5+ vehicles or want fleet-level reporting.

How accurate are your deal scores?

Our real-value estimates are within 3–5% of actual transaction prices for vehicles with sufficient market data (most models 2015+).

Media inquiries, partnership proposals, and API access requests: