Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Vehicle searches and saved vehicles
- Payment information (processed securely via Stripe)
- Communications with our support team
We also automatically collect certain information when you use CarGence:
- Device and browser information
- IP address and general location
- Usage patterns and feature interactions
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve CarGence
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Personalize your experience and provide relevant vehicle recommendations
- Monitor and analyze trends, usage, and activities
3. Information Sharing
We do not sell your personal information. We may share information:
- With service providers who assist in our operations (hosting, payment processing, analytics)
- To comply with legal obligations
- To protect the rights and safety of CarGence, our users, or others
- In connection with a merger, acquisition, or sale of assets
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
- Export your data in a portable format
6. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use CarGence. You can control cookies through your browser settings.
7. Third-Party Services
CarGence may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.
8. Children's Privacy
CarGence is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].